Pennsylvania Code
Title 55 - HUMAN SERVICES
Part VI - Mental Health/Intellectual Disability/Autism Manual
Subpart C - Administration and Fiscal Management
Chapter 4310 - CLIENT LIABILITY-STATE MH/ID FACILITIES
BILLING AND COLLECTION
Section 4310.24 - Write-off requests

Universal Citation: 55 PA Code ยง 4310.24

Current through Register Vol. 54, No. 44, November 2, 2024

(a) Write-off is the termination of all collection activity with regard to a specific amount.

(b) In the event that all collection efforts fail or there is documented evidence that the account cannot be collected, or both, the outstanding balance shall be submitted to the Division of Institutional Collections for review and forwarded to the Office of the Attorney General for final approval for write-off.

(c) Write-off does not exonerate the client/LLR from paying the account. It is authorization to remove the account from active accounts receivable. These charges shall be billed at a later date if the client/LLR becomes financially able to pay.

(d) The write-off of any account shall be justified by at least one of the following considerations:

(1) There is doubt as to liability, when a bona fide dispute exists, either as a question of fact or of law. This doubt may be the result of:
(i) Adverse court decisions under similar factual situations.

(ii) Adverse legal opinions prepared by the Office of Legal Counsel.

(2) When the legal liability of the debtor is clear and unequivocal, doubt may exist as to the collectability of the claim. The doubts may include, but are not limited to:
(i) Inability to locate the debtor.

(ii) Death of the debtor, and no estate exists or the estate is so small that expenses would deplete the assets of such estate.

(iii) Bankruptcy of the debtor.

(iv) Other judgments against the debtor having priority over the Commonwealth's claim.

(e) If any of the conditions for write-off exist, the institutional collections officer shall prepare the account for write-off and submit it to the Office of the Attorney General.

(f) The Office of the Attorney General has sole authority to authorize write-off of delinquent accounts. If an authorization is received, it shall be maintained as part of the client's financial file.

Disclaimer: These regulations may not be the most recent version. Pennsylvania may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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