Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart F - Competitive Markets
Chapter 111 - MARKETING AND SALES PRACTICES FOR THE RETAIL RESIDENTIAL ENERGY MARKET
Section 111.4 - Agent qualifications and standards; criminal background investigations
Current through Register Vol. 54, No. 38, September 21, 2024
(a) A supplier shall develop standards and qualifications for individuals it chooses to hire as its agents. A supplier may not hire an individual that fails to meet its standards.
(b) A supplier may not permit a person to conduct door-to-door sales and marketing activities until it has obtained and reviewed a criminal history record from the Pennsylvania State Police and from every other state in which the person resided for the last 12 months. For a current employee or agent who conducts sales and marketing activities, a supplier shall obtain a criminal history record by September 27, 2013.
(c) When a supplier contracts with an independent contractor or vendor to perform door-to-door activities, the supplier shall confirm that the contractor or vendor has performed criminal background investigations on an agent in accordance with this section and with the standards set by the supplier.