Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 69 - GENERAL ORDERS, POLICY STATEMENTS AND GUIDELINES ON FIXED UTILITIES
SETTLEMENT GUIDELINES AND PROCEDURES FOR MAJOR RATE CASES-STATEMENT OF POLICY
Section 69.404 - OSA staff review procedures

(a) If suspension of a general rate increase of $1 million or more is appropriate, the Commission, whenever possible, will initiate the rate investigation 30 days following the filing, rather than using the full 60 days provided for by statute. However, if the Office of Special Assistants (OSA) believes it needs the full 60-day review period to determine whether a matter should be investigated, the entire period will be utilized.

(b) For general rate increases of less than $1 million, OSA will, during the initial 60-day review period, engage in discussions with the utility and potential complainants, as may be appropriate, to determine whether an acceptable resolution of the issues can be achieved to avoid a formal complaint and suspension of the filing. OSA will contact the parties to the utility's last general increase rate case and consult with the Bureau of Consumer Services in an effort to identify potential complainants. Once a formal complaint is filed, OSA will terminate these discussions and proceed with preparation of a report and order for public meeting.