Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 69 - GENERAL ORDERS, POLICY STATEMENTS AND GUIDELINES ON FIXED UTILITIES
POLICY STATEMENT ON CUSTOMER ASSISTANCE PROGRAMS
Section 69.262 - Definitions
The following words and terms, when used in §§ 69.261, 69.263-69.267 and this section, have the following meanings, unless the context clearly indicates otherwise:
Alternative program designs-Program designs which include traditional utility collection methods, alternative collection approaches that do not include a CAP and CAP designs which substantially deviate from this chapter.
CAP-Customer Assistance Program.
CBO-Community-based organization.
EDC-Electric distribution company-An electric distribution company as defined in 66 Pa.C.S. § 2803 (relating to definitions).
FPIG-Federal Poverty Income Guidelines-The income levels published annually in the Federal Register by the United States Department of Health and Human Services.
Household income-The combined gross income of all adults in a residential household who benefit from the public utility service, as defined in 66 Pa.C.S. § 1403 (relating to definitions).
LIHEAP-Low Income Home Energy Assistance Program-A Federally funded program, administered in this Commonwealth by the Department of Human Services, which provides financial assistance grants to low-income households for home energy bills.
Low-income customers-A residential utility customer whose annual gross household income is at or below 150% of the FPIG.
Low-income payment-troubled customers-Low-income customers who have arrears or failed to maintain one or more payment arrangements.
NGDC-Natural gas distribution company-A natural gas distribution company as defined in 66 Pa.C.S. § 2202 (relating to definitions).
USAC-Universal Service Advisory Committee-A group of interested stakeholders who meet at least semiannually, receive universal service program updates and provide feedback on proposed utility initiatives.
USECP-Universal Service and Energy Conservation Plan-A plan that contains the utility's universal service programs as approved by the Commission.
This section cited in 52 Pa. Code § 69.263 (relating to CAP development); and 52 Pa. Code § 69.267 (relating to alternative program designs).