Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 63 - TELECOMMUNICATIONS SERVICE
Subchapter M - CHANGING LOCAL SERVICE PROVIDERS
MIGRATION
Section 63.206 - Discontinuance of billing
Current through Register Vol. 54, No. 38, September 21, 2024
(a) LSPs shall minimize overlap in billing during the migration between LSPs.
(b) Within 42 days of the receipt of a line loss notification from the NSP, the customer's OLSP shall issue the customer a final bill for services rendered.
(c) Once the customer has paid the charges on the final bill, the OLSP shall immediately remove the customer from its billing system and discontinue billing, unless the OLSP provides other services to the customer.
(d) Subject to the terms of an applicable tariff or customer specific pricing arrangement, the OLSP shall stop billing the customer for any recurring charges associated with the migrated services as of the date of the migration.
(e) This subchapter does not affect a customer's debtor/consumer rights or an LSP's creditor's remedies, as may be otherwise permitted by law.