Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 63 - TELECOMMUNICATIONS SERVICE
Subchapter E - TELECOMMUNICATIONS QUALITY SERVICE STANDARDS
Section 63.55 - Surveillance levels

Universal Citation: 52 PA Code ยง 63.55

Current through Register Vol. 54, No. 38, September 21, 2024

(a) On request from the Commission, a jurisdictional telecommunications public utility shall provide to the Commission a report detailing the results of any investigation into a failure to meet the quality of service standards set forth in Chapter 15 of the Public Utility Code, or violations of Subchapter E of Chapter 63 of the Commission's regulations, and any steps, studies and further action undertaken or commenced by the utility to determine the cause and to remedy the inadequate performance.

(b) [Reserved].

(c) [Reserved].

The provisions of this §63.55 issued under the Public Utility Code, 66 Pa.C.S. § § 501, 504, 1501, 1504 and 2901; amended under 66 Pa.C.S. § 3019(b)(2) and (3).

This section cited in 52 Pa. Code § 63.54 (relating to record retention); and 52 Pa. Code § 63.57 (relating to customer trouble reports).

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