Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 56 - STANDARDS AND BILLING PRACTICES FOR RESIDENTIAL PUBLIC UTILITY SERVICE
Subchapter Q - DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS
GENERAL PROVISIONS
Section 56.373 - Time for filing an informal complaint

Universal Citation: 52 PA Code § 56.373

Current through Register Vol. 54, No. 38, September 21, 2024

To be timely filed, an informal complaint-which may not include disputes under § § 56.285 and 56.421 (relating to payment of outstanding balance; and payment and timing)-shall be filed prior to the day on which the public utility arrives to terminate service. If the public utility arrives to terminate service and posts a deferred termination notice in lieu of termination or otherwise fails to terminate service, the time for filing an informal complaint shall be extended until the end of the business day prior to the public utility again arriving to terminate service.

The provisions of this §56.373 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 1301, 1401-1419, 1501 and 1509.

This section cited in 52 Pa. Code § 56.266 (relating to transfer of accounts).

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