Pennsylvania Code
Title 52 - PUBLIC UTILITIES
Part I - Public Utility Commission
Subpart C - Fixed Service Utilities
Chapter 56 - STANDARDS AND BILLING PRACTICES FOR RESIDENTIAL PUBLIC UTILITY SERVICE
Subchapter M - BILLING AND PAYMENT STANDARDS
GENERAL
Section 56.264 - Previously unbilled public utility service
Current through Register Vol. 54, No. 38, September 21, 2024
When a public utility renders a make-up bill for previously unbilled public utility service which accrued within the past 4 years resulting from public utility billing error, meter failure, leakage that could not reasonably have been detected or loss of service, or four or more consecutive estimated bills and the make-up bill exceeds the otherwise normal estimated bill for the billing period during which the make-up bill is issued by at least 50% or at least $50, whichever is greater:
(1) The public utility shall explain the bill to the customer and make a reasonable attempt to amortize the bill.
(2) The period of the amortization may, at the option of the customer, extend at least as long as:
The provisions of this §56.264 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 1301, 1401-1419, 1501 and 1509.
This section cited in 52 Pa. Code § 56.262 (relating to meter reading; estimated billing; customer readings); 52 Pa. Code § 56.291 (relating to general rule); 52 Pa. Code § 56.323 (relating to unauthorized termination of service); and 52 Pa. Code § 56.421 (relating to payment and timing).
