Pennsylvania Code
Title 40 - LIQUOR
Part I - LIQUOR CONTROL BOARD
Chapter 5 - DUTIES AND RIGHTS OF LICENSEES
Subchapter I - RESPONSIBLE ALCOHOL MANAGEMENT PROGRAM
ONLINE TRAINING PROVIDERS AND PROGRAMS FOR SERVER/SELLER TRAINING
Section 5.223 - Minimum standards of the online training program
Universal Citation: 40 PA Code ยง 5.223
Current through Register Vol. 54, No. 44, November 2, 2024
(a) Program features.
(1) The program content for the online
training program must be either the standard curriculum or an approved
alternative curriculum. Material changes to the curriculum may not be made
without the approval of the PLCB.
(2) The online training program must cover
topics required by the PLCB. The topics must be grouped into training modules.
For some topics, the online training program must include mandatory language.
The required topics, the mandatory language and the PLCB's final examination
will be made available to the applicant by the PLCB.
(3) The online training program must include
knowledge checks at the end of each training module. Knowledge checks ensure
that a student is properly reviewing and understanding the program content. The
online training program must require a student to correctly answer questions
based on course content. These questions should be designed to evaluate the
student's comprehension of each training module before students are permitted
to advance to the next training module.
(4) The online training program must use the
PLCB's final examination.
(5) The
online training program must consist of at least 1 1/2 hours of instructional
time.
(6) The online training
program must contain any disclaimers required by the PLCB, which the PLCB will
provide to the applicant.
(b) Program availability.
(1) Every online training provider shall make
its online training program available to the general public.
(2) An online training provider shall require
a student to register for the online training program by using specific
personal identifiers provided by the PLCB.
(i)
The online training program must provide the opportunity for a student to
confirm and edit the information submitted in the registration process before
proceeding.
(ii) The registration
process must require the student to provide an e-mail address.
(iii) As soon as the student has completed
the registration process, the online training program must send the student an
e-mail confirming the student's registration with that online training program.
The e-mail must include a hyperlink to the online training program.
(3) If the online training
provider offers training vouchers for licensees to purchase for the future use
of the licensee's employees, the online training provider's web site must meet
the requirements set forth in §
5.226 (relating to training
vouchers).
(c) Program functionality.
(1)
All text on each page or screen of the online training program must be
narrated.
(2) Each page or screen
of the online training program must be numbered.
(3) Each page or screen of the online
training program must be timed so that a student may not advance to the next
page or screen without having sufficient opportunity to review the contents of
the current page or screen.
(4)
Knowledge checks must be incorporated throughout the training.
(5) The online training program must require
the student to answer security questions during registration that will be used,
at random intervals, to validate student identity and participation throughout
the course.
(6) The online training
program must allow a student to pause and review previous pages or screens at
any time.
(7) The online training
program must allow a student to save progress in the program content, log out
and resume the online training program at a later time. Once the student has
begun the final examination however, logging out of the training program must
not be permitted, as explained in subsection (d)(1)(i).
(d) Final Examination.
(1) At the conclusion of the online training
program, the student shall be required to complete the PLCB's final
examination.
(i) The student shall have one
attempt at the final examination. The student shall not be permitted to log out
of the final examination and resume the final examination at a later
time.
(ii) Questions in the PLCB's
final examination must be randomized by the online training provider.
(iii) The student shall not be able to print
the final examination.
(2) The online training program must
immediately score the final examination and immediately notify the student of
that score. A score of 80% or better is required to pass the final examination.
(i) The online training program must be able
to allow a student who receives a passing score on the final examination to
print a certificate of completion provided by the PLCB.
(ii) A student who does not receive a passing
score on the final examination may re-register for an online training program.
However, the student may not retake the final examination without taking the
online training program again.
(3) The online training program must provide
each student with access to a manual.
(i) If
the online training program is using the PLCB's standard curriculum, then the
student shall be provided with the manual for that curriculum.
(ii) If the online training program is based
on an alternative curriculum that has been approved by the PLCB, then the
student shall be provided with the manual for that curriculum.
(iii) Manuals may not be printed until the
conclusion of the final examination.
(iv) Manuals may not be provided to anyone
not participating in an approved online training program.
(e) Security and technology.
(1) The online training
program must comply with the most current version of the PLCB's Web Trainee
Transfer Service requirements, as referenced in §
5.213(a)
(relating to alternative curriculum).
(2) The online training program must encrypt,
at all times, any personally identifiable information protected by law,
including but not limited to a student's social security number or date of
birth. The online training provider shall not sell or use this information for
any purpose other than for identification by the online training provider and
verification by the PLCB.
(3) The
online training program must comply with any and all applicable Federal and
State laws and regulations related to information security.
The provisions of this §5.223 added under sections 207(i) and 471.1 of the Liquor Code (47 P.S. §§ 2-207(i) and 4-471.1).
This section cited in 40 Pa. Code § 5.222 (relating to online training program approval process); and 40 Pa. Code § 5.227 (relating to deauthorization of online training providers).
Disclaimer: These regulations may not be the most recent version. Pennsylvania may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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