Pennsylvania Code
Title 4 - ADMINISTRATION
Part V - EMERGENCY MANAGEMENT AGENCY
Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL
Section 120c.103 - Certification of county or municipal training programs

(a) Each county, city, borough or township that operates a 911 communications center or RDP included in a 911 county plan shall be responsible for implementing the training provisions of this chapter as they apply to their employes. Each county shall set forth the methods or procedures for administering its training program in the county's 911 plan. A city, borough or township shall set forth the methods or procedures for administering its training program in a municipal training plan. A county and its municipalities may agree to conduct a joint or integrated training program for both county and municipal employes.

(b) The Agency shall annually review and approve the training section of a county's 911 plan or a municipality's training plan before the county or municipality is certified by the Agency to conduct its annual training program. The annual review shall coincide with the submission date of the county 911 plan's training section or municipal training plan to the Agency. Counties shall submit their 911 plan training sections to the Agency by September 11, 2000. Municipalities shall submit their training plans to the Agency by October 11, 2000.

(c) To obtain Agency certification, each county and municipal training program shall include the minimum hours of classroom and hands-on instruction and training course content set forth in this chapter for the certification of call takers, emergency dispatchers and 911 center supervisors. In addition, each county or municipal training program shall include the call taker, emergency dispatcher and 911 center supervisor practical skills tests prescribed by the Agency.

(d) As part of the annual certification process, each county or municipality shall provide the Agency with an accurate and up-to-date instructor information report. The report shall describe the educational background, experience, training skills, academic credentials and any other pertinent information of the lead or master instructors who will conduct the county's or municipality's training courses during the certification year. The Agency will annually review each lead or master instructor's information report. The Agency will annually certify those lead or master instructors who have met the training requirements of § 120c.108(c) (relating to certification curriculum and instructors) and who continue to show competency in their training area as determined by the Agency and the county or municipality that employs them as instructors.