Pennsylvania Code
Title 28 - HEALTH AND SAFETY
Part V - Department of Drug and Alcohol Programs
Chapter 717 - STANDARDS FOR DRUG AND ALCOHOL RECOVERY HOUSE LICENSURE
Section 717.26 - Complaint management
Universal Citation: 28 PA Code ยง 717.26
Current through Register Vol. 54, No. 12, March 23, 2024
The licensee shall develop and implement written policies and procedures for managing complaints from residents, family members and community members, which must include procedures for informing residents, family members and community members of the complaint process, including the ability to file a complaint with the Department.
This section cited in 28 Pa. Code § 717.6 (relating to application and renewal).
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