Oregon Administrative Rules
Chapter 860 - PUBLIC UTILITY COMMISSION
Division 23 - SERVICE STANDARDS
Section 860-023-0131 - Customer Inquiries about Electric Reliability
Universal Citation: OR Admin Rules 860-023-0131
Current through Register Vol. 63, No. 9, September 1, 2024
(1) A customer may request a report from an electric company about the service reliability provided to the customer's own meter. Within 20 business days, the electric company must supply the report to the customer at no cost. However, if a customer requests an additional reliability report for the same meter within one year of the date of the first request, the electric company may charge the customer the actual cost for the report.
(2) The report must include:
(a) The name of the
customer;
(b) The date of the
request;
(c) The address where the
meter is installed;
(d) The meter
number involved;
(e) The circuit
involved; and
(f) A chronological
listing, covering at least the 36 months preceding the date of the request, of
all interruption data as required by OAR 860-023-0101 affecting the customer's
meter.
(3) This rule is effective beginning January 1, 2012.
Stat. Auth.: ORS 183, 756 & 757
Stats. Implemented: ORS 757.020
Disclaimer: These regulations may not be the most recent version. Oregon may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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