Current through Register Vol. 63, No. 9, September 1, 2024
(1)
"At significant risk" means:
(a) At risk of
domestic violence, as defined in ORS
135.230;
(b) At risk of unwanted sexual contact, as
defined in ORS 163.305;
(c) A person with disabilities, as defined in
ORS 124.005, who is at risk of
abuse, as defined in 124.005(1)(a), (1)(d), or
(1)(e);
(d) An elderly person, as defined in ORS
124.005, who is at risk of
abuse, as defined in 124.005(1)(a), (1)(d), or
(1)(e); or
(e) A victim of stalking, as described in ORS
163.732.
(2) To establish that termination of local
exchange residential service would significantly endanger the customer, or a
person in the household of the customer, the customer must give the large
telecommunications utility:
(a) A copy of an
order issued under ORS
30.866,
107.700 to
107.732,
124.005 to
124.040, or
163.738 that restrains another
person from contact with the customer, or a person in the household of the
customer, at significant risk; or
(b) A copy of any other court order that
restrains another person from contact with the customer, or a person in the
household of the customer, due to a significant risk; and
(c) An affidavit signed by the customer
stating that termination would place the customer, or a person in the household
of the customer, at significant risk. The affidavit must include the name of
the person to whom the court order applies, the relationship of the person to
the customer, and the expiration date of the order.
(3) A large telecommunications utility must
establish and maintain procedures for receiving affidavits and orders from
customers.
(4) A customer
submitting an affidavit and order under section (2) of this rule:
(a) Remains responsible for payment of
telecommunication services provided by the large telecommunications utility;
and
(b) Must enter into a time
payment agreement with the large telecommunications utility pursuant to OAR
860-021-0575 if the customer has an overdue balance. This time payment agreement must be
made within 10 days after submission of the affidavit and order.
(5) If a customer who has
submitted an affidavit and order fails to enter into or abide by the terms of a
time payment agreement pursuant to OAR
860-021-0575,
the large telecommunications utility may disconnect local exchange service
after complying with all provisions of
860-021-0505.
Five days' notice of disconnection must also be provided to the Commission's
Consumer Services Section.
Stat. Auth.: ORS 183, 756 & 759
Stats. Implemented: Ch.290, OL
2005
