Oregon Administrative Rules
Chapter 860 - PUBLIC UTILITY COMMISSION
Division 21 - UTILITY REGULATION
Section 860-021-0406 - Wildfire Displacement Protection

(1) An energy utility shall make best efforts to put into effect a moratorium on the disconnection of residential and commercial service for nonpayment on any day a residential or commercial customer is under a level 2 or 3 evacuation notice due to wildfires.

(2) An energy utility shall make best effort to put into effect a moratorium on the disconnection of residential and commercial service for nonpayment on any day of a level 2 or 3 evacuation order and the day after a level 2 or 3 evacuation order has been lifted.

(3) Upon request from a customer who has been disconnected for non-payment within the previous 72 hours of a wildfire evacuation, after the evacuation order has been lifted, an energy utility shall make best efforts to reconnect the customer.

(4) An energy utility shall make best efforts to have information available on its website concerning wildfire displacement protections; and when practical, information from the energy utility that includes energy utility contact information shall be available at local emergency command centers, local community-based organizations, and local media.