Oregon Administrative Rules
Chapter 836 - DEPARTMENT OF CONSUMER AND BUSINESS SERVICES, INSURANCE REGULATION
Division 53 - HEALTH BENEFIT PLANS
Section 836-053-1090 - Assistance in Filing Grievances
Universal Citation: OR Admin Rules 836-053-1090
Current through Register Vol. 63, No. 9, September 1, 2024
For the purpose of providing assistance to enrollees in filing written grievances, as required by ORS 743.804, an insurer must promptly:
(1) Provide information regarding the use of the insurer's grievance process to an enrollee who wants to submit a grievance; and
(2) Assist an enrollee in the filing of a grievance when the enrollee states a complaint and requests assistance in putting that complaint into writing.
Stat. Auth.: ORS 731.244
Stats. Implemented: ORS 743.804
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