Oregon Administrative Rules
Chapter 836 - DEPARTMENT OF CONSUMER AND BUSINESS SERVICES, INSURANCE REGULATION
Division 43 - WORKERS'COMPENSATION INSURANCE RATING SYSTEM AND AUDIT PROCEDURES
Section 836-043-0170 - Premium Audit Hearings
Current through Register Vol. 63, No. 9, September 1, 2024
(1) This rule establishes the procedure for an insured to request a hearing to dispute the results of an audit, as described in a final premium audit billing issued by an insurer to the insured, pursuant to ORS 737.318(3)(d) and 737.505(4) to (5). If an insured wants to request a hearing, then the insured must send a written request for a hearing to the Insurance Division. The Insurance Division must receive the request not later than the 60th day after the insured received the final premium audit billing. For the purpose of determining the date of receipt of a final premium audit billing sent to the insured by mail when the receipt date is unknown to the insured, the date of receipt shall be presumed to be three days after the postmark date, or three days after the date of mailing, if the postmark is illegible or unavailable.
(2) If the Insurance Division timely receives the insured's request for a hearing, the Insurance Division will send or make available to the insured a petition form. In the petition, the insured must explain why it believes the billing is incorrect and describe the actions the insured wants the director to take to correct the matter. The petition, along with a complete copy of the final premium audit billing, must be received by the Insurance Division not later than the 60th day after the date the Insurance Division received the insured's request for a hearing.
(3) For the purposes of computing time periods specified in sections (1) and (2) of this rule, ORS 174.120 and 174.125shall govern.
(4) If the Insurance Division determines that the insured is entitled to a hearing, the Insurance Division shall notify the insured and the insurer, and also the bureau if the statements in the petition of the insured address the use of the bureau rating system, that the insured is entitled to a hearing and the Insurance Division has requested the Office of Administrative Hearings to schedule and, if necessary, conduct a hearing. The Insurance Division shall forward the insured's request for a hearing and petition to the insurer, and, if helpful to decide the matter, the bureau.
(5) An insured may request the director to stay the collection effort of an insurer on a final premium audit billing during the pendency of an insured's request for a hearing, pursuant to ORS 737.505(5). The application must allege and show good cause as required in ORS 737.505 by providing an explanation of the alleged errors for which the insured is requesting relief. The stay must apply only to the disputed amount. The director shall not decide whether to grant or deny the insured's request for a stay until after the Insurance Division has timely received the insured's request for a hearing and completed petition and determined that the insured is entitled to a hearing. The director may delegate to the Office of Administrative Hearings the authority to grant or deny the insured's request for a stay.
(6) Subject to the exception provided in section (7) of this rule, for purposes of ORS 737.318(3)(d) and 737.505(4) to (5), OAR 836-043-0110 and this rule, the final premium audit billing of an insured is the first document issued by the insurer to the insured after the insurer's initial or revised audit of the insured that contains all of the elements specified in this section. Failure by the insurer to include any of the elements renders the billing incomplete as a final premium audit billing for purposes of ORS 737.318 and 737.505 and renders the debt uncollectible until all elements are included. An invoice issued by an insurer based on a payroll report without having performed an audit is not considered a final premium audit billing. The elements are as follows:
(7) If, after performing an audit of an insured, the insurer issues both a statement of the insured's account and a letter to the insured that explains the audit and states the amount of the difference, the statement of account and the letter together are considered to be the final premium audit billing and:
(8) Unless otherwise provided by statute or rule, the director shall dismiss an insured's request for a hearing if:
Stat. Auth.: ORS 731.244 & 737.318
Stats. Implemented: ORS 737.318 & 737.505