Oregon Administrative Rules
Chapter 836 - DEPARTMENT OF CONSUMER AND BUSINESS SERVICES, INSURANCE REGULATION
Division 43 - WORKERS'COMPENSATION INSURANCE RATING SYSTEM AND AUDIT PROCEDURES
Section 836-043-0082 - Policyholder Services
Universal Citation: OR Admin Rules 836-043-0082
Current through Register Vol. 63, No. 12, December 1, 2024
A servicing carrier shall provide all of the following to each policyholder or a representative of the insured and its producer:
(1) Access to audit, loss control and safety services.
(2) Prompt, professional handling of claims, including investigation, resolution and communication.
(3) Fair and prompt responses to complaints and disputes.
(4) Access to appropriate information regarding the classification of the business and the factors influencing the policy premium.
Stat. Auth.: ORS 656.427, 656.730 & 731.244
Stats. Implemented: ORS 656.427, 656.730 & 737.265
Disclaimer: These regulations may not be the most recent version. Oregon may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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