Oregon Administrative Rules
Chapter 582 - DEPARTMENT OF HUMAN SERVICES, VOCATIONAL REHABILITATION SERVICES
Division 20 - DISPUTE RESOLUTION AND REVIEW OF DETERMINATIONS OF REHABILITATION SERVICES
Section 582-020-0020 - Notice of Dispute Resolution Rights
Universal Citation: OR Admin Rules 582-020-0020
Current through Register Vol. 63, No. 9, September 1, 2024
(1) The Program shall provide a written Notice of Dispute Resolution Rights to the client or, if appropriate, the client's representative:
(a) At the time the client applies for
vocational rehabilitation services;
(b) At the time the client is assigned to a
category during an order of selection;
(c) At the time the individualized plan for
employment (IPE) is developed; and
(d) Whenever vocational rehabilitation
services are reduced, suspended, or terminated.
(2) The Notice of Dispute Resolution Rights shall include the following information:
(a)
Statement about the continuum of dispute resolution processes available to the
client, including problem-solving, informal dispute resolution, mediation and
an impartial due process hearing;
(b) Where and how to file the request,
including the names and addresses of individuals with whom requests may be
filed, and relevant timeframes;
(c)
The procedures for the assignment of mediators and Impartial Hearing Officers
(IHO) to a particular case;
(d) The
availability of the Client Assistance Program to assist the client with
mediation or a hearing, including contact information;
(e) That interpreters and materials in
alternative formats are available, if needed.
Statutory/Other Authority: ORS 344.530(2) & 344.590
Statutes/Other Implemented: ORS 183.310 - 183.550, 344.511 - 344.690 & 344.710 - 344.730
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