Oregon Administrative Rules
Chapter 309 - OREGON HEALTH AUTHORITY, HEALTH SYSTEMS DIVISION: BEHAVIORAL HEALTH SERVICES
Division 118 - GRIEVANCE PROCEDURES FOR USE IN STATE INSTITUTIONS
Section 309-118-0035 - Responsibilities of OSH Staff in Grievance and Review Process
Universal Citation: OR Admin Rules 309-118-0035
Current through Register Vol. 63, No. 9, September 1, 2024
(1) Treatment staff and Ombuds shall be notified in writing of the rules and policies related to the grievance and review process.
(2) Treatment staff shall assist the patient or their representative with the grievance and review process upon request.
(a) Treatment staff and
Ombuds responsible for administering the grievance or review process shall do
so with the intent of achieving a fair resolution.
(b) Treatment staff who assist patients or
their representatives in using the grievance or review process shall not be
disciplined or otherwise subjected to reprisal for those actions, provided that
such individuals act in good faith and for the purpose of protecting the rights
of the patient.
(3) All OSH staff shall cooperate with the Grievance Committee, Ombuds, OSH Office of Legal Affairs, and OHA Director in the resolution of grievances or in the review process.
Statutory/Other Authority: ORS 179.040, 413.042, 179.321 & 179.360
Statutes/Other Implemented: ORS 426.385, 179.321 & 179.360
Disclaimer: These regulations may not be the most recent version. Oregon may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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