Oregon Administrative Rules
Chapter 177 - OREGON STATE LOTTERY
Division 46 - LOTTERY GAMES GENERAL OPERATING RULES
Section 177-046-0060 - Cancellation of Lottery Tickets and Shares

Universal Citation: OR Admin Rules 177-046-0060

Current through Register Vol. 63, No. 9, September 1, 2024

(1) General: Except as provided in section (2) of this rule, if a specific rule provides that the purchaser of a Lottery ticket or share may cancel the purchase, the following is the procedure for cancellation:

(a) To cancel a purchase of a Lottery ticket or share, the player must return it to the selling retailer on the day of purchase before wagers are disabled prior to the first drawing or other winner determination time as applicable.

(b) The player shall receive a refund from the retailer equal to the purchase amount of the Lottery ticket or share.

(c) If a Lottery ticket or share cannot be cancelled because the Lottery's central computer system does not record the cancellation in a timely manner due to a mechanical or electronic transmission malfunction, credit may still be given to the retailer provided the following steps are taken:
(A) The retailer attempts to cancel the Lottery ticket or share before wagers are suspended and a computer record of the attempt is created.

(B) The retailer calls the Retailer Services Hotline and gives the Lottery ticket or share's identifying number to the operator, and

(C) The retailer mails the Lottery ticket or share to the Lottery within two weeks from the date of purchase.

(2) Notwithstanding section (1) of this rule or any other rule:

(a) Exchange tickets or shares cannot be cancelled under any circumstances.

(b) A player may not cancel a confirmed bet in the DraftKings Sportsbook. The Lottery may refund a confirmed bet only as provided in OAR chapter 177, division 93.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), 461.120, 461.130, 461.150, 461.250 & 461.260

Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.020, 461.210, 461.230, 461.240, 461.120, 461.130, 461.150, 461.250 & 461.260

Disclaimer: These regulations may not be the most recent version. Oregon may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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