Oklahoma Administrative Code
Title 765 - Oklahoma Used Motor Vehicle, Dismantler, and Manufactured Housing Commission
Chapter 2 - Informal and Formal Procedures
Subchapter 1 - Informal Procedures - Consumer Complaints
Section 765:2-1-3 - Procedure

If a complaint cannot be resolved in any other manner, an informal conference may be conducted by the Executive Director or his designee to attempt to resolve the complaint. If the informal conference does not resolve the complaint and the complaint concerns a matter which may give rise to disciplinary proceedings against a dealer, the matter may become the subject of a formal proceeding for disciplinary action.

Amended at 22 Ok Reg 2265, eff 6-25-05