Oklahoma Administrative Code
Title 450 - Department of Mental Health and Substance Abuse Services
Chapter 50 - Standards and Criteria for Certified Behavioral Health Case Managers
Subchapter 7 - Rules of Professional Conduct
Section 450:50-7-2 - Consumer welfare

(a) Certified Behavioral Health Case Managers shall not, in the rendering of their professional services, participate in, condone, or promote discrimination on the basis of race, color, age, gender, sexual orientation, religion, disability, behavioral health condition or national origin.

(b) Certified Behavioral Health Case Managers must be aware of their influential positions with respect to consumers and not exploit the trust and dependency of consumers. Certified Behavioral Health Case Managers shall refrain from dual relationships with consumers because of the potential to impair professional judgment and to increase the risk of harm to consumers. Examples of such relationships include, but are not limited to familial, social, financial, business, and professional or close personal relationships with consumers.

(c) If a Certified Behavioral Health Case Manager determines that he or she is unable to be of professional assistance to a consumer, the Certified Behavioral Health Case Manager shall refer the consumer to appropriate sources when indicated. If the consumer declines the referral the Certified Behavioral Health Case Manager shall terminate the relationship and document the consumer's decision.

(d) Certified Behavioral Health Case Managers shall report any violation of professional conduct by a Certified Behavioral Health Case Manager as outlined in this chapter.

(e) The Department shall conduct itself in a manner to intervene in an immediate action to protect a consumer(s) according to the guidelines and rules provided, to prevent further detriment to any consumer.