Oklahoma Administrative Code
Title 415 - Oklahoma Linked Deposit Review Board
Chapter 1 - Administrative Operations
Subchapter 5 - Formal and Informal Procedures
Section 415:1-5-3 - Complaints and requests for reconsideration
Current through Vol. 41, No. 13, March 15, 2024
(a) Anyone may complain to the Board about any matter under the Board's authority. A complaint shall be in writing, and it shall include the following information.
(b) If the complaint is repetitive, concerns a matter that has already been resolved, or a matter outside the Board's authority, the Chair of the Board may reject the complaint.
(c) The Chair or Treasurer may provide others with written notice of the complaint and give them an opportunity to respond in writing within 15 days. The response must contain all of the following information.
(d) The Chair may refer complaints to informal procedures, such as telephone calls, letters, meetings, mediation, investigations or other appropriate procedures.
(e) A decision by the Board shall be subject to reconsideration by the Board if requested within ten (10) days from the date of the meeting at which the decision was made. The Board shall make a decision about a complaint or request for reconsideration within 60 days after its receipt, unless more time is required. In that case, the Board shall notify the person filing the complaint and persons filing any responses to the complaint or request.
Added at 16 Ok Reg 3327, eff 8-1-99