Oklahoma Administrative Code
Title 340 - Department of Human Services
Chapter 75 - Child Welfare Services
Subchapter 18 - Continuous Quality Improvement
Section 340:75-18-1 - Purpose of Continuous Quality Improvement (CQI)
Current through Vol. 42, No. 1, September 16, 2024
CQI is an on-going process of identifying, describing, and analyzing Child Welfare Services (CWS) program and system strengths and problems, and then testing, implementing, learning from, and developing solutions to the problems.
(1) Evaluating achievement of outcomes for children and families. An annual Child and Family Services Review (CFSR) is conducted by the CQI program to review CWS performance.
(2) Facilitating ongoing feedback and adjustment to programs and processes. CQI is a process that promotes circular feedback and communication among staff and stakeholders. Feedback loops permit an ongoing, bi-directional information exchange across DHS that in turn impact the change process. Sharing data with staff, consumers, and external stakeholders is equally important. Through data-based decision-making, the CQI process is subject to continued examination, evaluation, and refinement to address needs.
(3) Providing ongoing support and training. The training is designed to provide time-intensive, small group, or one-on-one guidance to CWS staff to enhance child welfare practice as outlined by the CWS practice standards and the practice model.
(4) Assessing and ensuring contractor compliance. As part of the CQI process, DHS conducts performance reviews of the CW service provider's contract with DHS and assesses the contractor's performance annually. Those providers include, but are not limited to:
Added at 18 Ok Reg 1425, eff 3-28-01 (preemptive); Amended at 18 Ok Reg 3565, eff 5-7-01 (preemptive); Amended at 29 Ok Reg 635, eff 6-1-12; Amended at 30 Ok Reg 839, eff 7-1-13