Oklahoma Administrative Code
Title 310 - Oklahoma State Department of Health
Chapter 661 - Hospice
Subchapter 7 - Infractions
Section 310:661-7-2 - Complaints and investigations

(a) A complaint may be registered by any person who believes a hospice is operating contrary to the Act or is posing a serious threat to the health and welfare of a patient in its care. The complaint may be registered verbally or in writing to the Department. An investigation will be conducted by the Department to determine the validity of the complaint and to instigate necessary action thereto. The Department must notify the complainant in writing of the findings, if a name and address is furnished.

(b) If the Department determines there are reasonable grounds to believe that a hospice is operating in violation of the Act or the rules, the Department must follow the notice and hearing procedure established by the Act and the Procedures of the Department, Chapter 2 of this Title.