Current through Vol. 42, No. 1, September 16, 2024
(a)
General requirements. Any
person requiring a replacement identification card because the card was lost,
stolen, or mutilated or because information on the card needs to be changed may
request a Licensed Operator or Service Oklahoma to issue a replacement, upon
presentation of proper identification and payment of the required
fee.
(b)
Required
identification to replace lost, stolen, or mutilated identification
card. Any person shall provide identification as prescribed in OAC
260:135-5-3(b)
for a REAL ID Compliant identification card and OAC
260:135-5-3(c)
for a REAL ID Non-Compliant identification card.
(c)
Required identification to change
information and replace an identification card.
(1)
Name change. Any person who
requests a replacement identification card in order to make a name change must
comply with the identification requirements prescribed in OAC
260:135-5-3(b)
for a REAL ID Compliant Identification card and OAC
260:135-5-3(c)
for a REAL ID Non-Compliant identification card in order to identify the person
by his or her former name and with OAC
260:135-5-16 in order to identify
the person by his or her new name. The former name shall be entered into the
"Alias" field in the identification card database to provide historical
information to Service Oklahoma. The person requesting the name change for a
REAL ID Non- Compliant card may retain the old card, if it is available, after
a hole has been punched through the identification number of the card or the
lower right corner of the card has been cut by a Licensed Operator or a Driver
License Examiner.
(2)
Address
change. Any person who requests a replacement identification card in
order to make an address change shall provide identification as prescribed in
OAC 260-126-3-3(b) for a REAL ID Compliant identification card and OAC
260:135-5-3(c)
for a REAL ID Non-Compliant identification card. The person requesting the
address change for a REAL ID Non-Compliant identification card may retain the
old card, if it is available, after a hole has been punched through the
identification number or the lower right corner of the card has been cut by a
Licensed Operator or Driver License Examiner. An address change shall be made
only to an Oklahoma address. The customer must provide Service Oklahoma with
approved documentation for proof of residency for a REAL ID Compliant
identification card.
(3)
Physical Sex change. The cardholder shall show an original or
certified court order for name change, if applicable, and a notarized statement
on letterhead from the physician who performed the sex change operation
indicating the customer or licensee has undergone a complete physical sex
change. The letter shall state the sex change is "irreversible and permanent".
The cardholder shall also show proof of former legal name, if applicable. The
former name shall be entered into the "Alias" field in the identification card
database to provide historical information to Service Oklahoma. The person
requesting the information change for a REAL ID Non-Compliant identification
card may retain the old card, if it is available, after a hole has been punched
through the identification number or the lower right corner of the card has
been cut by a Licensed Operator or Driver License Examiner.
(4)
Psychological Sex Change Due to
Gender Dysphoria. The cardholder shall show an original or certified
court order or birth certificate for gender change and also for a name change,
if applicable, and a notarized statement on letterhead from a mental health
professional who has diagnosed this condition. The cardholder shall also show
proof of former legal name, if applicable. The former name shall be entered
into the "Alias" field in the identification card database to provide
historical information to Service Oklahoma. The person requesting the
information change for a REAL ID Non-Compliant identification card may retain
the old card, if it is available, after a hole has been punched through the
identification number or the lower right corner of the card has been cut by a
Licensed Operator or Driver License Examiner.
(d)
Change of identification card
number. Although the applicant must submit a valid social security
number, use of the cardholder's SSN as the identification card is
prohibited.
(e)
Persons who
may appear before a licensed operator. An individual who has previously
held an Oklahoma identification card may apply directly to a Licensed Operator
for replacement of the previous Oklahoma identification card, upon establishing
Oklahoma residence and following the applicable procedure for
replacement.
(f)
Replacing
identification card - not in person. Service Oklahoma may create an
alternative method where any Oklahoma Identification card holder may apply to
Service Oklahoma to replace his or her identification card without appearing in
person as provided in this Section.
(1) The
Identification card holder shall make application online, when online
application is made available by Service Oklahoma or in writing to Service
Oklahoma and shall submit to Service Oklahoma:
(A) copies of documentary evidence of the
applicant's name and date of birth, as required by OAC
260:135-5-7 (documents sent for
verification will not be returned; therefore, original documents should not be
sent). If a material change is requested, the original or certified copies of
the required documents must be submitted. A material change means any change to
the personally identifiable information of an individual, such as their name,
address, or driver license number. A REAL ID Compliant identification card may
not be issued by mail if there is a material change;
(B) the applicant's Identification card
number; and
(C) both the Oklahoma
residence address and Oklahoma mailing address If applicable, the temporary
mailing address with the expiration date of the temporary mailing address. If
an expiration date is not provided for the temporary mailing address, the
system will default to an expiration date of thirty (30) days from the issuance
of the renewed Oklahoma credential, and
(D) the applicant's signature.
(2) Submission of the items
required in (1) shall be made in one of the following manners:
(A) online application, when online
application is made available by Service Oklahoma: service.ok.gov, or
(B) by first class mail: Service Oklahoma, PO
Box 11415, Oklahoma City, OK 73136
(3) Method of payment:
(A) online, when online application is made
available by Service Oklahoma: if the applicant is submitting the application
online, the applicant may only pay by credit card.
(B) by mail: if the applicant is submitting
the application by mail, the payment in the form of a cashier's check or money
order must be included along with the required documents. No personal checks or
other forms of payment will be accepted.
(4) If Service Oklahoma approves the
replacement of the identification card without appearing in person, pursuant to
the requirements of this chapter, and if the digital photograph and digital
signature of the applicant are available from the files of Service Oklahoma,
Service Oklahoma shall create the replacement identification card using that
photo and signature,
(5) Service
Oklahoma may mail the temporary Oklahoma identification card only to an
applicant who is temporarily residing out of state to the out of state address
provided by the licensee. The licensee shall provide a pre-paid self-addressed
stamped envelope. The Oklahoma identification card will be mailed to the
out-of-state address provided.
(6)
If Service Oklahoma denies the replacement identification card to the applicant
pursuant to this Section, Service Oklahoma shall notify the applicant in
writing of the denial, the reason for the denial, return any payment submitted
by the applicant, and the applicant shall be required to appear in person for
the replacement identification card.
(7) A renewal or replacement may be requested
up to three (3) consecutive times.
(g)
Person who may appear before a
licensed operator. An individual who has previously held an Oklahoma
identification card may apply directly to a Licensed Operator for replacement
of the previous Oklahoma identification card, upon establishing Oklahoma
residence and following the applicable procedure for replacement.
(e)
Person who may appear before a
motor license agent. An individual who has previously held an Oklahoma
identification card may apply directly to a motor license agent for replacement
of the previous Oklahoma identification card, upon establishing Oklahoma
residence and following the applicable procedure for
replacement.
