Oklahoma Administrative Code
Title 165 - Corporation Commission
Chapter 65 - Water Service Utilities
Subchapter 1 - General Provisions
Section 165:65-1-5 - Relief from rules of this Chapter and rules by utilities

(a) Whenever compliance with any of the rules requirement in this Chapter would result in unreasonable hardship or excessive expense to the utility or the consumer, the Commission may waive or modify the requirements of this Chapter, consistent with federal and/or state law, upon application of any interested party and after notice and hearing. Such application shall set forth the specific rule or rules sought to be waived and the reasons for requesting such waiver.

(b) A utility may decline to serve a consumer or prospective consumer until hesuch person has complied with all applicable state and municipal regulations governing water service and this Chapter.

(c) A utility may prescribe rules and regulations for furnishing service not inconsistent with this Chapter. No such rules shall be valid until filed with and approved by the Commission. A utility may refuse or discontinue service for noncompliance with its service rules only in cases where its rules as approved specifically so provide. Service shall not be refused to a consumer where a balance is owed by a previous consumer at the same location.

(d) For good cause shown, the Commission may grant temporary relief from the requirements of this Chapter pending hearing.