Current through all regulations passed and filed through September 16, 2024
Chapter 991-9 of the Administrative
Code regulates employee access to the confidential personal information that
OEC retains. OEC has promulgated this chapter in response to section
1347.15
of the Revised Code.
(A)
Definitions for Chapter 991-9 of the Administrative
Code:
(1)
"Access" as a noun means an instance of copying, viewing, or otherwise
perceiving, whereas "access" as a verb means to copy, view, or otherwise
perceive.
(2)
"Acquisition of a new computer system" means the
purchase of a "computer system," as defined in this rule, that is not a
computer system currently in place nor one for which the acquisition process
has been initiated as of the effective date of this rule.
(3)
"Computer
system" means a "system," as defined by section
1347.01
of the Revised Code, that stores, maintains, or retrieves personal information
using electronic data processing equipment.
(4)
"Confidential
personal information" ("CPI") has the meaning as defined by division (A)(1) of
section
1347.15
of the Revised Code and identified by rule 991-9-01 of the Administrative Code.
(5)
"Employee of the
state agency" means each employee of OEC regardless of whether he/she holds an
elected or appointed office or position within OEC. "Employee of the state
agency" is limited to OEC.
(6)
"Incidental
contact" means contact with the information that is secondary or tangential to
the primary purpose of the activity that resulted in the
contact.
(7)
"Individual" means a natural person or the natural
person's authorized representative, legal counsel, legal custodian, or legal
guardian.
(8)
"Information owner" means the individual appointed in
accordance with division (A) of section
1347.05
of the Revised Code to be directly responsible for a system.
(9)
"OEC" means "the
Ohio Expositions Commission."
(10)
"Person" means
a natural person.
(11)
"Personal information" has the same meaning as defined
in division (E) of section
1347.01
of the Revised Code.
(12)
"Personal information system" means a "system" that
"maintains" "personal information," as those terms are defined in section
1347.01
of the Revised Code. "System" includes manual and computer
systems.
(13)
"Research" means a methodical investigation into a
subject.
(14)
"Routine" means commonplace, regular, habitual, or
ordinary.
(15)
"Routine information that is maintained for the
purpose of internal office administration, the use of which would not adversely
affect a person," as that phrase is used in division (F) of section
1347.01
of the Revised Code, means personal information relating to employees and
maintained by OEC for internal administrative and human resource
purposes.
(16)
"System" has the same meaning as defined by division
(F) of section
1347.01
of the Revised Code.
(17)
"Upgrade" means a substantial redesign of an existing
computer system for the purpose of providing a substantial amount of new
application functionality, or application modifications that would involve
substantial administrative or fiscal resources to implement, but would not
include maintenance, minor updates and patches, or modifications that entail a
limited addition of functionality due to changes in business or legal
requirements.
(B)
Procedures for accessing confidential personal
information.
For personal information systems,
whether manual or computer systems, that contain confidential personal
information, OEC shall do the following:
(1)
Criteria for
accessing confidential personal information: Personal information systems of
OEC are managed on a "need-to-know" basis whereby the information owner
determines the level of access required for an employee of OEC to fulfill his
or her job duties. The determination of access to confidential personal
information shall be approved by the employee's supervisor and the information
owner prior to providing the employee with access to confidential personal
information within a personal information system. OEC shall establish
procedures for determining a revision to an employee's access to confidential
personal information upon a change to that employee's job duties including, but
not limited to, transfer or termination. Whenever an employee's job duties no
longer require access to confidential personal information in a personal
information system, the employee's access to confidential personal information
shall be removed.
(2)
Individual's request for a list of confidential
personal information: Upon the signed written request of any individual for a
list of confidential personal information about the individual maintained by
OEC, OEC shall do all of the following:
(a)
Verify the
identity of the individual by a method that provides safeguards commensurate
with the risk associated with the confidential personal
information;
(b)
Provide to the individual the list of confidential
personal information that does not relate to an investigation about the
individual or is otherwise not excluded from the scope of Chapter 1347. of the
Revised Code; and,
(c)
If all information relates to an investigation about
that individual, inform the individual that OEC has no confidential personal
information about the individual that is responsive to the individual's
request.
(3)
Notice of invalid access:
(a)
Upon discovery
or notification that confidential personal information of a person has been
accessed by an employee for an invalid reason, OEC shall notify the person
whose information was invalidly accessed as soon as practical and to the extent
known at the time. However, OEC shall delay notification for a period of time
necessary to ensure that the notification would not delay or impede an
investigation or jeopardize homeland or national security. Additionally, OEC
may delay the notification consistent with any measures necessary to determine
the scope of the invalid access, including which individuals' confidential
personal information invalidly was accessed, and to restore the reasonable
integrity of the system. "Investigation" as used in this paragraph means the
investigation of the circumstances and involvement of an employee surrounding
the invalid access of the confidential personal information. Once OEC
determines that notification would not delay or impede an investigation, OEC
shall disclose the access to confidential personal information made for an
invalid reason to the person.
(b)
Notification
provided by OEC shall inform the person of the type of confidential personal
information accessed and the date(s) of the invalid access.
(c)
Notification may
be made by any method reasonably designed to accurately inform the person of
the invalid access, including written, electronic, or telephone
notice.
(4)
Appointment of a data privacy point of contact: OEC's
executive director shall designate an OEC employee to serve as the data privacy
point of contact. The data privacy point of contact shall work with the chief
privacy officer within the office of information technology to assist OEC with
both the implementation of privacy protections for the confidential personal
information that OEC maintains and compliance with section
1347.15
of the Revised Code and the rules adopted pursuant to the authority provided by
that chapter.
(5)
Completion of a privacy impact assessment: OEC's
executive director shall designate an OEC employee to serve as the data privacy
point of contact who shall timely complete the privacy impact assessment form
developed by the office of information technology.
(C)
Valid reasons
for accessing confidential personal information.
Pursuant to the requirements of
division (B)(2) of section
1347.15
of the Revised Code, this rule contains a list of valid reasons, directly
related to OEC's exercise of its powers or duties, for which only employees of
the agency may access confidential personal information (CPI) regardless of
whether the personal information system is a manual system or computer system.
Performing the following functions constitute valid reasons for authorized
employees of the agency to access confidential personal
information:
(1)
Responding to a public records
request;
(2)
Responding to a request from an individual for the
list of CPI that OEC maintains on that individual;
(3)
Administering a
constitutional provision or duty;
(4)
Administering a
statutory provision or duty;
(5)
Administering an
administrative rule provision or duty;
(6)
Complying with
any state or federal program requirements;
(7)
Processing or
payment of claims or otherwise administering a program with individual
participants or beneficiaries;
(8)
Auditing (or
monitoring, reviewing, etc.) purposes;
(9)
Investigation or
law enforcement purposes;
(10)
Administrative
hearings;
(11)
Litigation, complying with an order of the court, or
subpoena;
(12)
Human resource matters (e.g., hiring, promotion,
demotion, discharge, salary/compensation issues, leave requests/issues, time
card approvals/issues);
(13)
Complying with an executive order or
policy;
(14)
Complying with an agency policy or a state
administrative policy issued by the department of administrative services, the
office of budget and management or other similar state agency;
or
(15)
Complying with a collective-bargaining agreement
provision.
(D)
Confidentiality statutes and regulations.
The following federal statutes or
regulations or state statutes and administrative rules make personal
information maintained by OEC confidential and identify the confidential
personal information within the scope of rules promulgated by this agency in
accordance with section
1347.15
of the Revised Code:
(1)
5 U.S.C. 552 a for social security
numbers;
(2)
45 C.F.R. 160, 45 C.F.R. 162, and 44 C .F.R. 164 for
the privacy of individually-identifiable health information
(HIPPA);
(3)
Section
149.43
of the Revised Code for the general statute on public records;
(E)
Restricting and logging access to confidential personal information in
computerized personal information systems.
For personal information systems that
are computer systems and contain confidential personal information, OEC shall
do the following:
(1)
Access restrictions: Access to confidential personal
information that is kept electronically shall require a password or other
authentication measure.
(2)
Acquisition of a new computer system: When OEC
acquires a new computer system that stores, manages, or contains confidential
personal information, OEC shall include a mechanism for recording specific
access by employees of the agency to confidential personal information in the
system.
(3)
Upgrading existing computer systems: When OEC modifies
an existing computer system that stores, manages, or contains confidential
personal information, OEC shall make a determination whether the modification
constitutes an upgrade. Any upgrades to a computer system shall include a
mechanism for recording specific access by employees of the agency to
confidential personal information in the system.
(4)
Logging
requirements regarding confidential personal information in existing computer
systems:
(a)
OEC shall require employees of the agency who access confidential personal
information within computer systems to maintain a log that records that
access.
(b)
Access to confidential information is not required to
be entered into the log under the following circumstances:
(i)
The employee of
OEC is accessing confidential personal information for official agency
purposes, including research, and the access is not specifically directed
toward a specifically named individual or a group of specifically named
individuals.
(ii)
The employee of OEC is accessing confidential personal
information for routine office procedures and the access is not specifically
directed toward a specifically named individual or a group of specifically
named individuals.
(iii)
The employee of OEC comes into incidental contact with
confidential personal information and the access of the information is not
specifically directed toward a specifically named individual or a group of
specifically named individuals.
(iv)
The employee of
OEC accesses confidential personal information about an individual based upon a
request made under either of the following circumstances:
(a)
The individual
requests confidential personal information about himself or
herself.
(b)
The individual makes a request that OEC take some
action on that individual's behalf and accessing the confidential personal
information is required in order to consider or process that request.
(c)
For purposes of paragraph (E)(4) of this rule, OEC may
choose the form or forms of logging, whether in electronic of paper
formats.
(5)
Log management: Nothing in this rule limits OEC from
requiring logging in any circumstance that it deems necessary. OEC shall issue
a policy that specifies the following:
(a)
Who shall
maintain the log;
(b)
What information shall be captured in the
log;
(c)
How the log is to be stored; and,
(d)
How long
information kept in the log is to be retained.
Effective:
3/7/2015
Five Year
Review (FYR) Dates: 03/07/2020
Promulgated Under:
119.03
Statutory Authority:
1347.15
Rule Amplifies:
1347.15