Ohio Administrative Code
Title 4901:1 - Utilities
Chapter 4901:1-15 - Waterworks Companies and Sewage Disposal System Companies
Section 4901:1-15-28 - Reconnection of service
Current through all regulations passed and filed through December 11, 2023
(A) A waterworks company and/or sewage disposal system company shall reconnect previously disconnected service, unless prevented by circumstances beyond the company's control, or unless a customer requests otherwise, by the close of the following regular company business day after any of the following:
(B) If service is discontinued and the customer wishes to guarantee the reinstatement of service the same day on which payment is rendered, both of the following conditions apply:
(C) If a guarantor is required in order to reestablish service, the guarantor must sign an acknowledgement of willingness to accept the responsibility for payment of the customer's bill in case of the customer's default.
(D) A waterworks company and/or sewage disposal system company may not insist upon payment of any current bill, excluding any reconnection charge, before restoring service under this rule unless that bill is more than fourteen days past due.
(E) Notwithstanding the foregoing paragraphs, if a sewage disposal company has physically disconnected the service line from the collection main, or if reconnection otherwise requires excavation or installation of a service line, reconnection shall be performed as soon as practicable.
Effective:
6/28/2023
Five Year Review (FYR) Dates:
4/7/2023 and
06/13/2028
Promulgated
Under: 111.15
Statutory Authority: R.C. 4905.04
Rule
Amplifies: R.C. 4905.06
Prior Effective Dates: 12/12/1991,
03/24/2003, 02/11/2005, 08/22/2008,
11/02/2017