Current through all regulations passed and filed through December 11, 2023
(A) This rule only
applies to waterworks companies and/or sewage disposal system companies
providing metered service. Each company shall read customer meters at least
once during a three-month period unless access to the meter is unobtainable. If
access to a meter is unobtainable on a quarterly basis, then each company must
read each customer's meter at least once per year. The reading of a
generator-type or pulse-type remote meter device does not satisfy this
requirement.
(B) Inspecting and
testing
(1) All billing meters and testing
equipment shall comply with the industry accuracy standards such as those set
forth by the American water works association.
(2) Each company shall perform routine
testing of billing meters and maintain records of individual meters. Such
records shall contain numerical identification of the meter, meter size,
testing conditions, test results, testing date, and name of the meter
tester.
(3) Each company shall
perform either an on-site or bench meter test once every three years, without
charge, if requested by the customer. The meter test shall be performed within
thirty days from the request. The company may request a reasonable
justification for a meter test. Results of an on-site meter test shall be
provided to the customer at the time of the test. Should the onsite meter test
indicate primary meter inaccuracy, the primary meter shall be removed and bench
tested in accordance with the accuracy standards set forth in paragraph (B)(1)
of this rule. If an on-site meter test is conducted or, if the primary meter is
removed for off-site testing, the company shall provide the customer the test
results and any associated billing adjustments in writing. If the primary meter
fails to meet the accuracy standards, the company shall, within thirty days,
perform any necessary billing adjustments.
(4) The customer has
the right to be notified of the scheduled test date and, at the customer's
request, the customer or the customer's representative may be present when the
meter test is performed.
(5) Records of all
tests shall be maintained for a period of not less than three years.
(C) Location of meters
(1) The company shall have the right to
determine the location of the meter so that it is easily accessible for reading
and maintenance, and protected from freezing and mechanical damage.
(2) When a number of meters are grouped,
every meter shall be tagged to indicate the particular customer served by
it.
(3) When a meter is located
inside a home or other building, the company may install a remote register or
dial on the exterior of the home or other building.
Effective:
6/28/2023
Five Year Review (FYR) Dates:
4/7/2023 and
06/13/2028
Promulgated
Under: 111.15
Statutory Authority: R.C. 4905.04
Rule
Amplifies: R.C. 4905.06
Prior Effective Dates: 12/12/1991,
03/24/2003, 08/22/2008