Ohio Administrative Code
Title 4901:1 - Utilities
Chapter 4901:1-13 - Gas Companies
Section 4901:1-13-09 - Fraudulent practice, tampering, and theft of gas service
Current through all regulations passed and filed through March 18, 2024
(A) Disconnection of service for tampering or unauthorized reconnection.
"If your complaint is not resolved after you have called (name of utility), or for general utility information, residential and business customers may contact the public utilities commission of Ohio (PUCO), toll-free at 1-800-686-7826 from eight a.m. to five p.m. weekdays, or visit http://www.puco.ohio.gov. Hearing or speech impaired customers may contact the PUCO via 7-1-1- (Ohio relay service).
The Ohio consumers' counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-877-742-5622 from eight a.m. to five p.m. weekdays, or visit http://www.pickocc.org."
(B) Disconnection of service for fraudulent practice.
"If your complaint is not resolved after you have called (name of utility), or for general utility information, residential and business customers may contact the public utilities commission of Ohio (PUCO), toll-free at 1-800-686-7826 from eight a.m. to five p.m. weekdays, or visit http://www.puco.ohio.gov. Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio Relay Service).
The Ohio consumers' counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-877-742-5622 from eight a.m. to five p.m. weekdays, or visit http://www.pickocc.org."
(C) Each gas or natural gas company shall maintain records which include the basis for its decision to disconnect service for tampering, unauthorized reconnection, or fraudulent practice.