Ohio Administrative Code
Title 4901:1 - Utilities
Chapter 4901:1-1 - Utility Tariffs; Underground Utility Protection Service Registration
Section 4901:1-1-01 - Consumer information

Upon a consumer's request, a public utility shall provide a copy of the consumer's contract or of the company's applicable tariffed rules and regulations in the format requested by the consumer, i.e., via email, internet website, fax, or first class mail. Unless the consumer agrees to another date, the public utility shall provide the information within five business days. Paper copies of any items requested may be provided at cost. This rule does not apply to any industry for which the commission has prescribed a more specific rule regarding the requirement to make available a company's tariff.