(A) Each excluded
entity and facility, who is a casino or sports gaming facility or an online
sports pool, must provide to the Ohio
casino control commission a disordered and problem gambling plan for approval.
Each plan must, at minimum, include the following:
(1) The goals of the plan and procedures and
timetables to implement the plan;
(2) The identification of the position
responsible for the implementation and maintenance of the plan;
(3) Policies and procedures, including the
following:
(a) Procedures for compliance with
the Ohio VEP including, at a minimum:
(i)
Procedures preventing an individual in the Ohio VEP from entering
an
excluded facility or engaging in or attempting to
engage in gaming offered by an excluded entity;
(ii) Procedures identifying and removing
individuals in the Ohio VEP from an excluded facility;
(iii) Procedures for preventing dissemination
of any advertisement, promotion, or other direct marketing mailing fifteen days
after the individual has been placed in the Ohio VEP;
(iv) Procedures for preventing an Ohio VEP
participant from having access to credit or from receiving complimentary
services, check cashing services, and other benefits;
(v) Procedures for ensuring the
confidentiality of the identity and the information of the Ohio VEP
participants; and
(vi) Any other
procedure required by the
executive director.
(b)
The duties and responsibilities of the employees designated to implement or
participate in the plan;
(c) The
responsibility of patrons with respect to safer
gambling practices;
(d) Procedures to identify patrons and
employees with suspected or known disordered
and problem gambling behavior, including procedures specific to loyalty and
other rewards and marketing programs;
(e) Procedures for providing information to
individuals regarding the Ohio VEP and community, public and private treatment
services, peer support groups, and similar treatment or
addiction therapy programs designed to prevent, treat, or monitor
individuals with a gambling problem
or gambling
disorder and to counsel family members, including for providing the
information upon the request of a patron or employee;
(f) The provision of
written material to educate patrons and employees
about disordered and problem gambling and to inform them
about the Ohio VEP and treatment services available to
individuals with a gambling problem
or gambling
disorder and their families. The excluded entity or facility
must provide the Ohio casino control
commission examples of the materials
to be used and a description of how the material will be
disseminated;
(g) Advertising and
other marketing and outreach to educate the general public about
disordered and problem gambling;
(h) An employee training program, including
training materials to be utilized and a plan for periodic reinforcement
training and a certification process established by the
excluded
entity or facility to verify that each employee has completed the
training required by the plan;
(i)
Procedures to prevent underage gambling;
(j) Procedures for
excluded facilities to prevent patrons impaired by drugs or alcohol, or
both, from gambling; and
(k) The
plan for posting signs within an excluded facility, containing
information on gambling treatment and on the Ohio VEP, including examples of
the language and graphics to be used on the signs;
(4) A list of public and private treatment services,
peer recovery support groups, and similar treatment or
addiction therapy programs designed to prevent, treat, or monitor
individuals with a gambling problem
or gambling
disorder and to counsel family members; and
(5) Any other information, documents, and
policies and procedures that the Ohio casino
control commission requires.
