Ohio Administrative Code
Title 109:4 - Consumer Protection
Chapter 109:4-1 - General Provisions
Section 109:4-1-06 - Submission of complaints

(A) Complaints may be initiated either in writing, by telephone, fax, the internet or in person.

(B) Complaints should fully describe the consumer transaction. The consumer protection section shall proceed as soon as possible to evaluate complaints received that contain adequate information. The consumer protection shall send a complaint form to the complainant when, as determined by the attorney general, inadequate information is provided by letter, telephone, fax, the internet or in person.

(C) Upon receipt of complaints which have been filed in the manner described above, the consumer protection section shall take whatever action is deemed appropriate to effectuate the purposes of those laws referred to in rule 109:4-1-02 of the Administrative Code.