North Dakota Administrative Code
Title 69 - Public Service Commission
Article 69-02 - Practice and Procedure
Chapter 69-02-02 - Pleadings
Section 69-02-02-01 - Informal complaint
Universal Citation: ND Admin Code ยง 69-02-02-01
Current through Supplement No. 394, October, 2024
1. Form and disposition. Informal complaints may be made orally or in writing. Letters to the commission will be considered informal complaints. Informal complaints may be handled by any of the following methods:
a. Correspondence or other informal
communications.
b. Conference with
the parties.
c. Formal
investigation upon motion of the commission.
d. Any other appropriate manner to bring
about a resolution without formal hearing.
2. Rate complaints. Complaints concerning the rates or charges of any heat, gas, or electrical public utility made by less than ten percent of the consumers or purchasers shall be treated as informal complaints.
General Authority: NDCC 28-32-02
Law Implemented: NDCC 49-01-07
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