North Dakota Administrative Code
Title 45 - Insurance, Commissioner of
Article 45-06 - Accident and Health Insurance
Chapter 45-06-05.1 - LONG-TERM CARE INSURANCE MODEL REGULATION
Section 45-06-05.1-21 - Standards for marketing
Universal Citation: ND Admin Code ยง 45-06-05.1-21
Current through Supplement No. 394, October, 2024
1. Every insurer, health care service plan, or other entity marketing long-term care insurance coverage in this state, directly or through its producers, shall:
a. Establish marketing procedures and agent
training requirements to assure that:
(1) Any
marketing activities, including any comparison of policies, by its agents or
other producers will be fair and accurate; and
(2) Excessive insurance is not sold or
issued.
b. Display
prominently by type, stamp, or other appropriate means, on the first page of
the outline of coverage and policy the following:
"Notice to buyer: This policy may not cover all of the costs associated with long-term care incurred by the buyer during the period of coverage. The buyer is advised to review carefully all policy limitations."
c. Provide
copies of the disclosure forms required in subsection 3 of section
45-06-05.1-07 (appendices B and F) to the applicant.
d. Inquire and otherwise make every
reasonable effort to identify whether a prospective applicant or enrollee for
long-term care insurance already has accident and sickness or long-term care
insurance and the types and amounts of any such insurance, except that in the
case of qualified long-term care insurance contracts, an inquiry into whether a
prospective applicant or enrollee for long-term care insurance has accident and
sickness insurance is not required.
e. Every insurer or entity marketing
long-term care insurance shall establish auditable procedures for verifying
compliance with subsection 1.
f. If
the state in which the policy or certificate is to be delivered or issued for
delivery has a senior insurance counseling program approved by the
commissioner, the insurer shall, at solicitation, provide written notice to the
prospective policyholder and certificate holder that the program is available
and the name, address, and telephone number of the program.
g. For long-term care health insurance
policies and certificates, use the terms "noncancelable" or "level premium"
only when the policy or certificate conforms to subdivision c of subsection 1
of section 45-06-05.1-04.
h.
Provide an explanation of contingent benefit upon lapse provided for in
subdivision c of subsection 4 of section 45-06-05.1-24 and, if applicable, the
additional contingent benefit upon lapse provided to policies with fixed or
limited premium payment periods in subdivision d of subsection 4 of section
45-06-05.1-24.
2. In addition to the practices prohibited in North Dakota Century Code section 26.1-04-03, the following acts and practices are prohibited:
a. Twisting. Knowingly making any misleading
representation or incomplete or fraudulent comparison of any insurance policies
or insurers for the purpose of inducing, or tending to induce, any person to
lapse, forfeit, surrender, terminate, retain, pledge, assign, borrow on, or
convert any insurance policy or to take out a policy of insurance with another
insurer.
b. High pressure tactics.
Employing any method of marketing having the effect of or tending to induce the
purchase of insurance through force, fright, threat, whether explicit or
implied, or undue pressure to purchase or recommend the purchase of
insurance.
c. Cold lead
advertising. Making use directly or indirectly of any method of marketing which
fails to disclose in a conspicuous manner that a purpose of the method of
marketing is solicitation of insurance and that contact will be made by an
insurance agent or insurance company.
d. Misrepresentation. Misrepresenting a
material fact in selling or offering to sell a long-term care insurance
policy.
3.
a. With respect to the obligations set forth
in this subsection, the primary responsibility of an association, as defined in
subdivision b of subsection 3 of North Dakota Century Code section 26.1-45-01,
when endorsing or selling long-term care insurance shall be to educate its
members concerning long-term care issues in general so that its members can
make informed decisions. Associations shall provide objective information
regarding long-term care insurance policies or certificates endorsed or sold by
such associations to ensure that members of such associations receive a
balanced and complete explanation of the features in the policies or
certificates that are being endorsed or sold.
b. The insurer shall file with the insurance
department the following material:
(1) The
policy and certificate;
(2) A
corresponding outline of coverage; and
(3) All advertisements requested by the
insurance department.
c.
The association shall disclose in any long-term care insurance solicitation:
(1) The specific nature and amount of the
compensation arrangements, including all fees, commissions, administrative
fees, and other forms of financial support, that the association receives from
endorsement or sale of the policy or certificate to its members; and
(2) A brief description of the process under
which the policies and the insurer issuing the policies were
selected.
d. If the
association and the insurer have interlocking directorates or trustee
arrangements, the association shall disclose that fact to its
members.
e. The board of directors
of associations selling or endorsing long-term care insurance policies or
certificates shall review and approve the insurance policies as well as the
compensation arrangements made with the insurer.
f. The association shall also:
(1) At the time of the association's decision
to endorse, engage the services of a person with expertise in long-term care
insurance not affiliated with the insurer to conduct an examination of the
policies, including its benefits, features, and rates and update the
examination thereafter in the event of material change;
(2) Actively monitor the marketing efforts of
the insurer and its agents; and
(3)
Review and approve all marketing materials or other insurance communications
used to promote sales or sent to members regarding the policies or
certificates.
(4) Paragraphs 1
through 3 shall not apply to qualified long-term care insurance
contracts.
g. No group
long-term care insurance policy or certificate may be issued to an association
unless the insurer files with the state insurance department the information
required in this subsection.
h. The
insurer shall not issue a long-term care policy or certificate to an
association or continue to market such a policy or certificate unless the
insurer certifies annually that the association has complied with the
requirements set forth in this subsection.
i. Failure to comply with the filing and
certification requirements of this section constitutes an unfair trade practice
in violation of North Dakota Century Code section 26.1-04-03.
General Authority: NDCC 28-32-02
Law Implemented: NDCC 26.1-45
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