North Carolina Administrative Code
Title 10A - HEALTH AND HUMAN SERVICES
Chapter 70 - CHILDREN'S SERVICES
Subchapter I - MINIMUM LICENSING STANDARDS FOR RESIDENTIAL CHILD-CARE
Section .0300 - ORGANIZATION AND ADMINISTRATION
Section 70I .0307 - GRIEVANCE PROCEDURES
Universal Citation: 10A NC Admin Code 70I .0307
Current through Register Vol. 39, No. 6, September 16, 2024
(a) A residential child-care facility shall provide to each child and parents, guardian or legal custodian upon admission:
(1) a written
description of policies and procedures which the child, parents, guardian or
legal custodian follow to register complaints;
(2) information about a child's
rights;
(3) the process for
appealing a decision or action of the facility; and
(4) the process for resolution of a
complaint.
(b) Upon resolution of a grievance, a residential child-care facility shall maintain a copy of the complaint and the resolution in the case record.
Authority
G.S.
131D-10.5;
143B-153;
Eff. July
1, 1999 (See S.L. 1999, c.237 s. 11.30);
Amended Eff. October 1,
2008;
Pursuant to
G.S.
150B-21.3A, rule is necessary without
substantive public interest Eff. April 5,
2016.
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