North Carolina Administrative Code
Title 10A - HEALTH AND HUMAN SERVICES
Chapter 70 - CHILDREN'S SERVICES
Subchapter G - CHILD PLACING AGENCIES: FOSTER CARE
Section .0500 - MINIMUM LICENSING STANDARDS
Section 70G .0508 - GRIEVANCE PROCEDURES

Universal Citation: 10A NC Admin Code 70G .0508

Current through Register Vol. 39, No. 6, September 16, 2024

(a) The agency shall provide to each child and parents, guardian or legal custodian, upon placement:

(1) a written description of policies and procedures that the child and parents, guardian or legal custodian follow to register complaints;

(2) information about client's and parents', guardian's or legal custodian's rights;

(3) the process for appealing a decision or action of the agency; and

(4) the process of resolution of a complaint.

(b) Upon resolution of a grievance, the agency shall maintain a copy of the complaint and the resolution in the child's record.

Authority G.S. 131D-10.5; 143B-153;
Eff. October 1, 2008;
Pursuant to G.S. 150B-21.3A, rule is necessary without substantive public interest Eff. October 3, 2017.

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