North Carolina Administrative Code
Title 10A - HEALTH AND HUMAN SERVICES
Chapter 48 - LOCAL HEALTH DEPARTMENT ACCREDITATION
Subchapter B - LOCAL HEALTH DEPARTMENT ACCREDITATION STANDARDS
Section .1000 - EVALUATE EFFECTIVENESS, ACCESSIBILITY AND QUALITY OF PERSONAL AND POPULATION-BASED HEALTH SERVICES
Section 48B .1001 - BENCHMARK 27
Universal Citation: 10A NC Admin Code 48B .1001
Current through Register Vol. 39, No. 6, September 16, 2024
(a) Benchmark: The local health department shall evaluate all services it provides for effectiveness in achieving desired outcomes.
(b) Activities:
(1) The local health department shall have in
place a process for assessing consumer and community satisfaction with its
services.
(2) The local health
department shall use data from the consumer and community satisfaction
assessment to make changes to improve its services.
(3) The local health department shall employ
a quality assurance and improvement process to assess the effectiveness of
services and improve health outcomes.
Authority
G.S.
130A-34.1;
Temporary Adoption
Eff. January 1 2006;
Eff. October 1, 2006;
Pursuant to
G.S.
150B-21.3A, rule is necessary without
substantive public interest Eff. January 5,
2016.
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