North Carolina Administrative Code
Title 10A - HEALTH AND HUMAN SERVICES
Chapter 06 - AGING - PROGRAMS OPERATIONS
Subchapter C - INFORMATION AND ASSISTANCE
Section .0100 - SCOPE OF INFORMATION AND ASSISTANCE
Section 06C .0101 - DEFINITIONS AND SCOPE OF INFORMATION AND ASSISTANCE
Universal Citation: 10A NC Admin Code 06C .0101
Current through Register Vol. 39, No. 6, September 16, 2024
(a) SCOPE. Information and Assistance is identified as a critical service which assists older adults, their families and others acting on behalf of older adults, in their efforts to acquire information about programs and services and to obtain appropriate services to meet their needs.
(b) DEFINITIONS. The following definitions shall apply throughout this Section:
(1) "Agency" is any agency who receives Home
and Community Care Block Grant Funds for the provision of Information and
Assistance Services.
(2)
"Information" includes informing people about programs and services,
identifying the types of assistance they need and connecting them to
appropriate service providers.
(3)
"Assistance" is a more intensive service for those persons who require
additional help with negotiating the service delivery system. Assistance
includes the provision of planning, referral, coordination of services,
follow-up and advocacy activities on behalf of the older adult or their family,
or both, in an effort to ensure that needed assistance is received and that the
assistance provided meets identified needs. Assistance may also include a home
visit to more clearly identify a client's needs for the purpose of initiating
the development of a care plan.
Authority
G.S.
143B-181.1(c);
143B-181.1(a)(11);
Eff. November 1, 1991;
Amended Eff. July 18, 2002;
Pursuant to
G.S.
150B-21.3A, rule is necessary without
substantive public interest Eff. September 6,
2016.
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