New York Codes, Rules and Regulations
Title 9 - EXECUTIVE DEPARTMENT
Subtitle F - Local Government
Chapter III - Fire Safety
Part 210 - Volunteer Firefighter Enhanced Cancer Disability Benefits Program
Section 210.6 - Claims Process
Current through Register Vol. 46, No. 39, September 25, 2024
(a)
(b) The benefit provider shall review the claim and determine if the claim will be paid within thirty (30) days of receipt of the claim. However, if the benefit provider requires additional information from the claimant to make a determination, the benefit provider shall provide written notice to the claimant within such thirty (30) days requesting the information. The claimant shall be afforded at least forty-five (45) days from receipt of the request to furnish the information. The thirty (30) days in which the benefit provider shall make a determination on the claim shall be tolled and shall resume as of the date the claimant furnishes the information to the benefit provider or the end of the forty-five (45) day period afforded to the claimant to provide such information.
(c) If the claim is approved, the benefit provider shall mail or deliver written notification to the claimant and the fire district, department or company within five (5) business days of the approval. The benefit provider shall pay benefits within thirty (30) days of mailing or delivering such notification.
(d) If the claim is denied, the benefit provider shall mail or deliver written notification to the claimant and the fire district, department or company within five (5) business days of the denial. If the benefit provider making the denial is an insurance company, then the written denial notification shall include a statement that the claimant may file a complaint with the New York State Department of Financial Services and provide the Department's website address, mailing address, and telephone number. Any denial notification by a benefit provider shall include the reasons for such denial. The only permissible reason(s) for denial of a claim shall be the following:
(e) Upon receipt of the denial of the claim, the claimant shall have sixty (60) days to appeal the denial pursuant to section 210.7 of this Part.