New York Codes, Rules and Regulations
Title 9 - EXECUTIVE DEPARTMENT
Subtitle BB - State Energy Office
Chapter IV - Fuel Allocation And Energy Emergency Procedures
Subchapter A - Heating Fuel Emergency Procedures
Part 7870 - Notice Of Refusal, Suspension Or Termination Of Heating Fuel Deliveries
Section 7870.7 - Notice to social services district office
Universal Citation: 9 NY Comp Codes Rules and Regs ยง 7870.7
Current through Register Vol. 46, No. 39, September 25, 2024
(a) Every distributor shall notify the designated social services district office listed in Appendix BB-6 of this Title, for the municipality or county in which the residential building is located, of a cutoff in the following circumstances:
(1) if the distributor's records, or contact
with the customer or designated person, show that a refusal, suspension or
termination of deliveries involves a severe or hazardous health situation, as
defined in section
7870.1(l)
of this Part;
(2) if the
distributor's attempts to notify the customer by telephone have been
unsuccessful; or
(3) if the
residential building affected is a multiple dwelling, as defined in section
7870.1(i)
of this Part.
(b) Under the circumstances specified in subdivision (a) of this section, every distributor shall notify the social services district office by the following methods and at the following times.
(1) if an
emergency as defined in section
7870.1(f)
of this Part, is involved, the distributor shall attempt to notify the district
office by telephone immediately. If two attempts are unsuccessful, the
distributor shall contact the appropriate emergency agency as required by
section
7870.8
of this Part.
(2) In all other
cases, the distributor shall notify the district office by telephone or daily
messenger on the same day the distributor attempts to provide telephone notice
to the customer.
(c) When the district office is contacted, the distributor shall:
(1) notify the district office of the name
and telephone number of the customer and of any designated person involved, the
address of the building affected, whether the building affected is a one- or
two-family house or a multiple dwelling, the reason for the refusal, suspension
or termination, and the type of fuel involved;
(2) notify the district office whether
contact with the customer or designated person to provide notification shows
that a severe or hazardous health situation as defined in section
7870.1(l)
of this Part is involved; and
(3)
notify the district office of the date on which the customer is expected to
require an additional supply of heating fuel, or, if an emergency is involved,
of the fact that the building affected is currently without fuel or is
anticipated to be without fuel within 48 hours.
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