New York Codes, Rules and Regulations
Title 9 - EXECUTIVE DEPARTMENT
Subtitle AA - STATE COMMISSION OF CORRECTION
Chapter IV - Minimum Standards And Regulations For Management Of Secure Facilities Operated By The Office Of Children And Family Service
Part 7420 - Grievance Program
Section 7420.2 - Definitions
Universal Citation: 9 NY Comp Codes Rules and Regs ยง 7420.2
Current through Register Vol. 46, No. 12, March 20, 2024
As used in this Part, the following definitions shall apply to the terms listed below:
(a) Grievance shall mean a resident's written complaint concerning either written or unwritten facility policies, procedures, rules, practices, programs, or the action or inaction of any person within the facility which personally affects the resident.
(b) Grievant shall mean a resident who has filed a grievance pursuant to this Part.
(c) Grievance coordinator shall mean staff designated to facilitate and monitor the resident grievance program.
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