New York Codes, Rules and Regulations
Title 9 - EXECUTIVE DEPARTMENT
Subtitle AA - STATE COMMISSION OF CORRECTION
Chapter III - Minimum Standards and Regulations for Management of Specialized Secure Juvenile Detention Facilities for Older Youth
Part 7332 - GRIEVANCE PROGRAM
Section 7332.3 - Facility grievance policies and procedures

Universal Citation: 9 NY Comp Codes Rules and Regs § 7332.3

Current through Register Vol. 46, No. 12, March 20, 2024

(a) The director shall ensure the development and implementation of written policies and procedures consistent with this Part.

(b) Such policies and procedures shall include, but are not limited, to:

(1) a detailed description of grievance program operations including steps, timelines, investigative processes and available internal and external appeal procedures;

(2) staff responsibilities for functions relative to the grievance program;

(3) procedures to ensure grievance program accessibility to youth;

(4) steps to be taken to encourage staff to informally resolve youth complaints;

(5) a statement regarding safeguards for youth against reprisals for having filed a grievance;

(6) procedures for orientation to the grievance program for all facility staff;

(7) procedures for corrective action to be taken when a grievance is found to have merit; and

(8) an annual review of such policies and procedures and revision, if necessary.

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