New York Codes, Rules and Regulations
Title 23 - FINANCIAL SERVICES
Chapter I - Regulations of the Superintendent of Financial Services
Part 1 - DEBT COLLECTION BY THIRD-PARTY DEBT COLLECTORS AND DEBT BUYERS
Section 1.6 - Communication through electronic mail
Universal Citation: 23 NY Comp Codes Rules and Regs ยง 1.6
Current through Register Vol. 46, No. 12, March 20, 2024
(a) After mailing a consumer written disclosures as required under section 1.2 of this Part, a debt collector may provide subsequent correspondence to the consumer through electronic mail only if the consumer has:
(1) voluntarily provided an electronic mail
account to the debt collector which the consumer has affirmed is not an
electronic mail account furnished or owned by the consumer's employer;
and
(2) consented in writing to
receive electronic mail correspondence from the debt collector in reference to
a specific debt. A consumer's electronic signature constitutes written consent
under this section.
(b) A debt collector may correspond with a consumer through electronic mail before satisfying subdivision (a) of this section only in order to satisfy the requirements of subdivision (a) of this section.
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