New York Codes, Rules and Regulations
Title 21 - Miscellaneous
Chapter LX - New York State 911 Board
Part 5201 - Minimum Standards Regarding Call-taker/dispatcher Training
Section 5201.1 - Definitions

Current through Register Vol. 44, No. 38, September 21, 2022

(a) PSAP means public safety answering point, a site designated and operated by a governmental entity for the purpose of receiving emergency calls from customers of a wireless telephone service supplier.

(b) Board means the New York State 911 Board.

(c) Call-taker/dispatcher means any person employed by or in any local or State government agency either full- or part-time whose duties include the answering of emergency telephone calls and/or the dispatching of emergency services personnel.

(d) ESDTEP means Emergency Services Dispatch Training/Evaluation Program.

(e) Trainer means any individual designated by the authority to train call-takers/dispatchers.

(f) Trainee means a call-taker/dispatcher who is currently being trained.

(g) Authority means the local governmental authority operating the PSAP.

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