New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter C - Social Services
Article 5 - Adult and Family Services
Part 462 - Nonresidential Services For Victims Of Domestic Violence
Section 462.5 - Staffing requirements
Universal Citation: 18 NY Comp Codes Rules and Regs ยง 462.5
Current through Register Vol. 46, No. 39, September 25, 2024
Each nonresidential program for victims of domestic violence operated am by a social services district or by a not-for-profit organization pursuant to a purchase of services contract with a social services district must comply with the following staffing requirements:
(a) General requirements.
(1) The term staff persons,
as used in this Part, means the compensated employees and the volunteers of a
program.
(2) Prior to assuming any
responsibilities as a staff person of such program, each staff person must be
provided with a copy of the person's job description and must receive an
orientation to the services provided by the program which includes a discussion
of confidentiality issues, child abuse reporting requirements, program policies
and procedures, and job responsibilities.
(3) A written training plan must be developed
for those staff positions involved in the direct provision of core services.
(i) This plan must include a description of
the content of the orientation as described in this subdivision and address how
staff will receive on-going training.
(ii) Effective April 20, 2020, the plan must
include training in adverse childhood experiences, also known as
ACEs.
(iii) The plan may include
and need not be limited to training in the following topics:
(a) dynamics of domestic violence, including
an understanding of the ongoing patterned use of intimidation, coercion, and
violence to establish and maintain dominance over an intimate partner; and an
understanding of coercive control tactics which can include physical,
psychological, sexual economic and/or emotional abuse;
(b) child abuse reporting requirements,
including identification and prevention of child abuse and maltreatment, how to
make a report to the state central register, reporting protocols, and what
information can be provided during investigations;
(c) statutes and regulations pertaining to
non-residential programs for victims of domestic violence;
(d) confidentiality issues which include the
protection of personally identifying information of victims of domestic
violence; protection of the physical addresses of residential programs for
victims of domestic violence; protection of the identity of victims of domestic
violence;
(e) legal remedies
including provising an understanding of the legal rights and options available
to victims of domestic violence. Legal remedies do not mean providing legal
advice and/or representation by someone other than an attorney;
(f) community resources and services,
including community and/or government resources that can help victims of
domestic violence meet their basic needs. Basic needs include and are not
limited to: food, health, and housing. Services may include and are not limited
to: transportation, employment, housing, health care, mental health care,
alcohol/substance abuse, and social services;
(g) organizational policy which includes:
reviewing the organization's policies/personnel manual, time and attendance,
job descriptions, safety and security, confidentiality, data systems, grievance
protocols, etc.;
(h) substance use,
including and not limited to, understanding the needs of individuals
struggeling with substance use; how and when to seek emergency medical services
for overdoses; and information regarding options available for residents who
request information and/or referral for substance abuse treatment;
(i) mental health, including and not limited
to, an understanding of the impact of trauma to the health of domestic violence
victims and their children; understanding the needs of individuals with
developmental disabilities and/or mental health conditions; how to assist
residents who request professional mental health services with access to those
services;
(j) diversity and
inclusion, which includes: understanding how culture, ethnicity, religion,
sexuality and/or gender identity/expression can influence/impact domestic
violence victims; how to provide services to victims in a respectful manner as
to increase the quality of services and provide better outcomes.
(4) All compensated
employees or volunteers providing direct provision of core services must have
an individualized development plan that identifies trainings completed and
future training topics the individual may need to increase their knowledge
and/or skills needed to carry out their duties. The agency may exempt any
person from participating in a particular topic upon demonstration of
substantially equivalent knowledge or experience to that topic.
(5) The program must maintain verification of
completion of training requirements and provide such verification to the upon
request.
(b) Staff qualifications.
(1) Administration.
Each program must employ a qualified director who is responsible for ensuring that all eligible persons receive the core services and available optional services specified in section 462.4 of this Part which are needed by such persons. A director must have four years of relevant work experience, one year of which must include supervisory experience.
(i) Relevant work
experience includes paid or volunteer work experience with victims of domestic
violence and/or the direct provision of human services.
(ii) College credits in a related course of
study may be substituted for the nonsupervisory work experience requirements on
a prorated basis.
(2)
Services staff.
(i) The director must
designate and identify a sufficient number of qualified staff who will be
responsible for directly providing the core services and any available optional
services specified in section
462.4 of
this Part. The director may perform these functions in place of a qualified
staff person.
(ii) Any staff person
designated to provide one or more of the core services and/or optional services
specified in section
462.4 of
this Part must have one year of relevant work experience as defined in
paragraph (1) of this subdivision.
(a)
Training provided by the program and/or other agencies on the following topics
may be substituted for the relevant work experience:
(1) dynamics of domestic violence;
(2) child abuse reporting
requirements;
(3) confidentiality
issues;
(4) legal remedies;
and
(5) community resources and
services.
(b) Twelve
hours of such training may be substituted for one year of relevant work
experience. Six hours of such training may be substituted for six months of
relevant work experience.
(c) Any
staff person designated to provide children's counseling also must have
relevant work experience, education or training in child development.
(3) Transportation.
Any staff person directly providing transportation services must have a valid New York State driver's license for the types of vehicles which that staff person will use.
Disclaimer: These regulations may not be the most recent version. New York may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
