New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter C - Social Services
Article 5 - Adult and Family Services
Part 462 - Nonresidential Services For Victims Of Domestic Violence
Section 462.3 - Social services district requirements

Current through Register Vol. 46, No. 39, September 25, 2024

(a) General requirements.

(1) A social services district must offer and provide nonresidential services to victims of domestic violence whether or not such victims are financially eligible for public assistance and care. A social services district may provide nonresidential services to victims of domestic violence directly or may purchase such nonresidential services from a not-for-profit organization operating a residential program for victims of domestic violence and/or a nonresidential program for victims of domestic violence.

(2)
(i) Non-residential services for victims of domestic violence must be provided in a manner which addresses the needs of victims of domestic violence who have special needs including, but not limited to, victims who are physically handicapped, hearing impaired and non-English speaking.

(ii) Nonresidential services for victims of domestic violence must be provided in a manner which addresses the ethnic composition of the community being served. When a social services district includes a significant non-English speaking population, the staff providing the nonresidential services must speak the language of the community being served, whenever possible.

(3) Nonresidential services for victims of domestic violence must be provided at locations which ensure the safety of the persons receiving services and the confidentiality of their identities.

(b) Planning requirements. To ensure that nonresidential services are available to victims of domestic violence when such services are needed, each social services district must include in its consolidated services plan:

(1) an estimate of the number of victims of domestic violence needing nonresidential services and a description of the indicators used to determine that estimate;

(2) an assurance that each victim of domestic violence seeking nonresidential services for victims of domestic violence will be provided all needed core services specified in section 462.4(a) of this Part in a timely manner consistent with the requirements of this Part;

(3)
(i) a statement indicating whether the social services district will provide nonresidential services for victims of domestic violence directly or will purchase such services; and

(ii) the name, business address and telephone number of any agency providing purchased nonresidential services for victims of domestic violence;

(4) a detailed description of the design of each program providing nonresidential services for victims of domestic violence including a description of:
(i) each of the core services and any optional services provided pursuant to section 462.4 of this Part;

(ii) the frequency with which each such service is provided including the days and hours the service is available;

(iii) an explanation of how the locations where the services are provided ensure the safety of the persons receiving services and the confidentiality of their identities in accordance with this section;

(iv) the number and qualifications of the staff persons responsible for providing the services; and

(5) an assurance that the nonresidential services for victims of domestic violence will be provided in a manner which addresses the needs of victims with special needs and the ethnic composition of the community being served.

(c) Data collection requirements. Each social services district must provide the Office, on such forms or in such manner as the Office may require from time to time, with aggregate non-personally identifying data regarding:

(1) the number of victims, children of victims and other family or household members which received services from each non-residential program for victims of domestic violence operated directly by the social services district or by a not-for-profit organization pursuant to a purchase of services contract with the district;

(2) the types of services such persons received;

(3) the number of telephone hotline calls and other telephone calls requesting information and/or referral services received by each program;

(4) and any other data required by the Office.

(d) Purchase of services contracts. In addition to the provisions specified in section 405 of this Title, each purchase of services contract for nonresidential services for victims of domestic violence must include, but not be limited to, the following:

(1) a description of each service to be provided;

(2) an estimate of the number of persons who will receive each service;

(3) the frequency with which each service will be provided including the days and hours of service availability;

(4) an explanation of how the locations where the services are provided ensure the safety of the persons receiving services and confidentiality of their identities;

(5) the number, qualifications and job descriptions of the staff persons responsible for providing the services;

(6) payment amounts and procedures; and

(7) procedures to ensure client confidentiality.

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