New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter C - Social Services
Article 4 - Residential Programs for Victimes of Domestic Violence
Part 455 - Standards For Domestic Violence Sponsoring Agencies And Safe Dwellings
Section 455.7 - Staffing

(1) There must be at a minimum one employee who is designated director of the domestic violence sponsoring agency and who is responsible for the general management and administration of the domestic violence sponsoring agency and domestic violence safe dwelling program. The director is responsible for the supervision of volunteers or for the designation of an employee to supervise volunteers.

(2) Each domestic violence sponsoring agency must provide a sufficient number of staff to supervise the general management of each domestic violence safe dwelling in order to ensure that the safe dwelling is maintained in a safe and sanitary condition, to supervise sponsoring agency volunteers and to ensure the delivery of core emergency services specified in 452.12 of this Title to all eligible residents.

(3) Each domestic violence sponsoring agency must have, at a minimum, one employee or volunteer of the domestic violence sponsoring agency on call at all times to provide crisis intervention, counseling and information and referral as set forth in section 452.12(a) of this Title.

(4) Whenever residents are being sheltered, each domestic violence sponsoring agency must have a sufficient number of competent staff, onsite or on call at all times, to respond to resident needs and emergency situations. The telephone number for residents to call in an emergency must be posted nearby a telephone as specified in section 455.8(c) of this Part.

(5) During regular business hours when there are residents being sheltered, the following minimum number of staff must be on duty which at a minimum includes one employee: