(1) Use of the family
assessment response approach. Immediately upon preliminary assignment of a
report to the family assessment response track, the child protective service
should apply family assessment response principles in its work with the family
and continue to do so until the case is either reassigned to the investigative
track, within seven days of receipt of the report, or the case is
closed.
(2) Activities implementing
the family assessment response. The child protective service's activities in
conducting family assessment response must, at a minimum, include the
following:
(i) Provide written notification
to parents. No later than seven days after receipt of a child protective report
that the has been assigned to the family assessment response track, the child
protective service must provide written notification to every parent, guardian
or other person legally responsible for the child or children named in the
report. Written notice is not provided to any other persons.
(a) The child protective service may
determine the form of the written notification it provides, but it should be
written in plain language.
(b) The
notification must inform the person that a report was made to the State Central
Register and explain that it is the intent of the social services district to
meet the needs of the family without engaging in an investigation by assigning
the report to the family assessment response track, and that the child
protective service workers who will be assisting the family are mandated
reporters and are required to report suspected abuse or maltreatment.
(c) The child protective service must
verbally inform the parent, guardian or other person legally responsible about
the areas of concern that triggered the report and explain that they must
explore those concerns and assess the safety of any child named in the report
or living in the household.
(d) If,
while a case assigned to family assessment response is open, a subsequent
report is received that is consolidated with the open case, the requirement to
provide written notification is waived; the child protective service must
provide verbal notification of the new report to every parent, guardian or
other person legally responsible for the child or children named in the
report.
(ii) Provide
information about family assessment response. The child protective service must
provide the family with information about family assessment response to aid
them in making an informed decision about whether to accept assignment of the
report to the family assessment response track. Such information should include
but is not limited to:
(a) a description of
family assessment response that explains how it differs from an investigative
response, including that there is no determination made in family assessment
response cases. This information must be given to the family verbally; families
must also be given written information about family assessment response, such
as a brochure;
(b) an explanation
of the importance of partnership and cooperation in the family assessment
response, including the essential role of meetings between child protective
service workers and the family, so that CPS workers and the family are able to
jointly assess the children's safety and well-being as well as the family's
strengths, risks, and needs;
(c)
information regarding the confidentiality of records in family assessment
response; and
(d) an explanation
that the choice to accept assignment of the report to the family assessment
track is voluntary and that the family may choose either family assessment
response or assignment to the investigative track.
(iii) Engage the family. Family assessment
response workers must work in partnership with the families participating in a
family assessment response. Workers should be transparent with families
regarding all actions that they take regarding the case. To the extent
feasible, child protective service workers should include all family members in
discussions, including children who are old enough to express opinions, as well
as any other persons who the family would like to include, such as members of
the extended family.
(iv) Complete
the family led assessment guide (FLAG). Family assessment response staff must
engage the family in an examination of the issues of concern to the child
protective service as well as the family's strengths, concerns, and needs. The
assessment must be conducted using a Family Led Assessment Guide (FLAG), as
specified by OCFS. The family-led assessment should be initiated as soon as
possible after receipt of the child protective service report, but no more than
30 days following receipt of the report. The assessment should be conducted in
accordance with the principles and practices of family assessment response.
Child protective workers must document at least one completed FLAG in
CONNECTIONS, as well as any revised versions of the FLAG.
(v) Provide on-going risk assessment. Family
assessment response workers must engage with the family in on-going joint
evaluation and assessment of the family's progress including periodic
assessments of risk to the child or children.
(vi) Focus on solutions. When the FLAG
identifies challenges to the family's ability to support the well-being or meet
the needs of their child or children, family assessment response workers must
offer to work jointly with the family to develop and implement solutions to
address their needs.
(vii) Offer
needed services. Where appropriate, family assessment response workers must
offer assistance to the family in implementing solutions to their identified
needs that will be supportive of family functioning, meet the children's needs
and reduce risk to children in the family. Assistance may include providing
information on services and supports available in their community, building
supportive networks with extended family and community resources, advocating
for the family with schools, landlords and others, referring the family to
government and privately funded programs, contacting service providers, and
paying for goods or services.
(a) No
"application for services" or signatures, as required in section
404.1(c)(8)
of this Title, are necessary in order to provide services in cases assigned to
the family assessment response track.
(b) Districts may use child protective,
wraparound, or other funding sources to pay for goods and services provided
through family assessment response.
(c) The acceptance of services or goods by
families who are receiving family assessment response is voluntary.
(viii) Notifying the family of
case closing. No more than seven days after closing a family assessment
response case record, the child protective service must notify the family,
including all subject(s) of the report, that the case has been closed. The
notification may be in a form determined by the child protective service, but
must be provided in writing and, if feasible, also verbally. The notice must
inform the family and subject(s) that the family assessment response report is
sealed and that the records will be maintained for 10 years after the report
was received at the State Central Register. Notices must also inform the
subject(s) of the report about the applicable confidentiality provisions and of
their right to access the records for the family assessment response.
(3) Closing cases. Family
assessment response is a short term child protective service.
(i) The case should be closed if the family
is assessed as providing adequate care for their children, the children are
safe, and the family has no requests for services or supports.
(ii) The decision to close a family
assessment response case must be made in conjunction with the family, whenever
possible.
(iii) When needs have
been identified, the family should be given information about available
community resources to meet those needs. To the extent possible, a family
assessment response caseworker should be present with identified service
providers and appropriate family members at their first meeting to introduce
them to facilitate a "warm handoff."
(iv) If the family assessment response
caseworker believes the family has unmet needs but the family declines
additional services, and there is no current maltreatment or immediate danger
of serious harm, the case must be closed.
(v) Timeframes. The following timeframes
apply to closing a family assessment response case:
(a) a family assessment response case should
usually be closed within 60 days;
(b) addressing family needs may necessitate
keeping a family assessment response case open for up to 90 days. A case that
remains open for more than 60 days should be kept open only for the specific
purpose of assisting a family to meet specific needs;
(c) if a family requires more assistance in
meeting its needs than can be provided within 90 days, the child protective
service will assess the family's eligibility for preventive services in
accordance with section
430.9
of this Title and, if the family is eligible and consents, open a preventive
services case;
(d) in extraordinary
circumstances, a family assessment response case may be kept open for more than
90 days. When such an instance occurs:
(1) a
family assessment response worker and supervisor must document in progress
notes the reason for keeping the case open, including specific goals and steps
to achieve those goals; and
(2) a
family assessment response worker must make contact with the family no less
than once every two weeks during the period past 90 days, and must document
each contact.
(4) Case work contacts. The number of
casework contacts must be commensurate with the requirements for completing the
family assessment response assessments and for meeting the needs of the family.
There are no specific contact requirements for family assessment response
except when the family assessment response case is open for more than 90 days,
as specified in clause (3)(v)(d) of this
subdivision.
(5) Documentation.
Activities conducted as part of a family assessment response case must be
documented in CONNECTIONS, in the form and manner prescribed by OCFS. Family
assessment response workers must document, at a minimum, the following
information in the family assessment response case record:
(i) essential data relating to the
identification of each child and family member;
(ii) activities undertaken to initiate a
safety assessment within 24 hours;
(iii) findings of the initial safety
assessment, including the reasons for assigning the report to the family
assessment response track;
(iv)
information from at least one Family Led Assessment Guide (FLAG), based on
discussions with the family, as well as any revisions of the FLAG;
(v) services that were offered to the family
and services that were accepted and provided, directly and through contract or
other means;
(vi) findings of
periodic risk assessments;
(vii)
evaluations and assessments of progress;
(viii) ongoing plans for supportive services
after the case is closed, if applicable; and
(ix) factors allowing for the closing of the
case.
(6) Changing the
case status from family assessment response track to investigative track.
(i) Reporting suspected abuse. If a family
assessment response worker has reasonable cause to suspect that there is child
abuse occurring in a family that is part of a family assessment response, the
worker must make a report to the State Central Register. The new child
protective service report containing allegations of child abuse must be
assigned to the investigative track and the family assessment response case
must be closed.
(ii) Closing a case
due to lack of cooperation. If a report has been assigned to the family
assessment response track following an initial safety assessment and the family
later refuses to cooperate with the family assessment response workers in
completing the full assessment of strengths and needs and/or in developing or
implementing a plan to address family problems or issues and the family
assessment response worker has reasonable cause to suspect maltreatment of a
child, the child protective service must make a report of suspected
maltreatment to the State Central Register. The resulting child protective
service report must be assigned to the investigative track and the family
assessment response case must be closed.